Once you downloaded the app and signed up follow the prompts to create or verify your account. This should only take 2-3 minutes.
Once verified, you will need to load your account first, then you can request the card from the “Cards” tab, it will not automatically be shipped.
The card should arrive within 3-5 working days. Your card will be in a plain windowed envelope with no WeSwap branding – this is for security – so keep a lookout for it!
You don’t need to wait for your travel money card to start using your account. You can load and swap while you wait so when it arrives. you can put your card straight to use
You can also decide to order a virtual card while waiting for your physical card to arrive.