WeSwap have partnered with Manigo to provide our redesigned, faster and stronger WeSwap app and all the new features to help you to stress less and travel happy. The two additional partners who help us deliver our service are Monavate and CurrencyCloud.
Who are our partners and what do they do?
Monavate are the issuer of the WeSwap card. They are an FCA regulated electronic money issuer.
CurrencyCloud provide the multi-currency accounts linked to your WeSwap card. They are an also an FCA regulated electronic money issuer.
Manigo is WeSwap’s partner in the delivery of the technical services that provide functions like swapping your funds, spending, transferring and splitting bills on your WeSwap app.
Where are my funds held?
When you load funds into your WeSwap account, they are received into a segregated CurrencyCloud bank account linked to your WeSwap Prepaid Mastercard. WeSwap receive information of the load and then the funds are added into your WeSwap account wallet.
How secure are my funds?
The funds held at the CurrencyCLoud account linked to your WeSwap Prepaid Mastercard are stored in a segregated bank account independent to CurrencyCloud’s business accounts. The funds are safeguarded and If anything should happen to either WeSwap or CurrencyCloud all your funds would be repaid in full. WeSwap don’t have access to these funds.
Who do I contact about my account?
Your account is still delivered by WeSwap and you can contact us as normal with any queries surrounding your card and account.